ServiceTitan Review 2026
Enterprise field service management platform built for large home service contractors. Comprehensive features including dispatch, marketing automation, payroll, and inventory.
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Mid-to-large HVAC, plumbing, and electrical companies with 50+ employees ready to invest in operational excellence.
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Custom enterprise pricing; reported $398/mo+ per user
- • Starting: $$398/month
- • Best for: 50+ employees
- • Hidden costs: Per-user fees, add-ons, onboarding fees may apply
- • Free trial: Typically 14 days (verify on vendor site)
Key Features
- AI-powered dispatching
- Marketing automation
- Inventory management
- Payroll integration
- Mobile field app
- Customer financing
- Reporting & analytics
Pros and Cons
✓ Pros
- Most comprehensive feature set
- Strong reporting and analytics
- Built-in marketing automation
- Excellent for scaling operations
✗ Cons
- Expensive (entry $398+/user/month)
- Steep learning curve (3-6 month onboarding)
- Overkill for teams under 20 employees
- Requires dedicated admin
ServiceTitan Alternatives
If ServiceTitan isn't the right fit, here are the top alternatives for HVAC and Plumbing contractors:
Frequently Asked Questions
How much does ServiceTitan cost?
ServiceTitan pricing starts at $398/month. Custom enterprise pricing; reported $398/mo+ per user
Who is ServiceTitan best for?
Mid-to-large HVAC, plumbing, and electrical companies with 50+ employees ready to invest in operational excellence.
What are the main pros of ServiceTitan?
Most comprehensive feature set. Strong reporting and analytics. Built-in marketing automation. Excellent for scaling operations.
What are the downsides of ServiceTitan?
Expensive (entry $398+/user/month). Steep learning curve (3-6 month onboarding). Overkill for teams under 20 employees. Requires dedicated admin.
Does ServiceTitan have a free trial?
Most contractor software offers a 14-day free trial. Visit the ServiceTitan website for current trial terms.
What are good alternatives to ServiceTitan?
Top alternatives include: Jobber, Housecall Pro, BuilderTrend, FieldEdge. The best alternative depends on your team size and trade specialty.
Ready to try ServiceTitan?
Most contractors decide within their free trial period.
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